Privacy Policy

Last updated 7 September 2026

Sky Moka Coffee runs the coffee shop at 532 Neptune Avenue, Brooklyn, and the Sky Moka app. This explains what the app collects, why, and who else sees it.

What we collect

• Your phone number. This is how you sign in. There is no password — we text you a code and that proves it's you.
• Your name. It goes on the cup and on the ticket at the bar.
• Your email address, only if you choose to add one. The app works without it.
• Your apartment, if you live at 532 Neptune. We need it to bring an order to your door. If you tell us you don't live here, we don't ask.
• Your orders — what, when, where it went, any note for the person delivering, and what it cost.
• Your rewards balance and the history of points earned and spent.
• A notification token, if you allow notifications, so we can tell you when your order is ready.
• When you last opened the app, to tell an active account from an abandoned one.
• A device identifier. Your phone is identified to the companies below so notifications reach the right handset, so app updates match your device, and so our payment processor can tell a real customer from card fraud. It is not linked to advertising and we don't use it to track you anywhere else.

What we do not collect

• We never see your card. Card numbers go straight to Stripe, our payment processor. They never reach our servers. We keep only an identifier so a saved card can be charged again.
• We do not track your location. The app has no access to GPS. Where to deliver is a place you pick from a list, not somewhere we detect.
• We do not read your contacts, photos, or files.
• No advertising trackers or analytics. We don't build advertising profiles.
• We do not sell your information. To anyone, ever.

The camera

The app can open your camera to scan a credit card at checkout, so you don't have to type the number. It's optional, it runs inside Stripe's software, and the image is never stored or sent to us. Decline it and you can type the card in instead.

Who else sees your information

A few companies help us run the app. Each sees only what it needs.

Company	What it sees	Why
Stripe	Card details, name, email, amount, device signals	To take payment and detect fraud
Twilio	Your phone number	To text you a sign-in code
Expo	Your notification token and a device identifier	To deliver notifications and app updates
Render	Everything stored, as our host	To run our servers

Our staff can see your name, apartment, order history and rewards balance, in order to make and deliver your orders.

Ordering for other people

If someone who doesn't live here sends an order to your apartment, we tell you it arrived, who sent it (first name only), and what it was. The points go to you. If you join someone's group order, the person who started it can see your first name and what you added.

How long we keep it

Order and payment records are kept for seven years, as required for tax and accounting. Everything else is kept while your account is open. Close your account and we erase your personal details, keeping only what the law requires.

Your choices

• See or correct your details — in the app, under You.
• Turn off notifications — in your phone's settings, any time.
• Delete your account — do it here, no email needed.
• Get a copy of your data — email us and we'll send it.

If you live in California, Colorado, Connecticut, Virginia or another state with a privacy law, those rights are yours by statute and the same address is how you use them. We won't treat you differently for asking.

Security

Traffic between the app and our servers is encrypted. Your sign-in token is held in your phone's secure keychain. Card details never reach us. We store no passwords, because there aren't any. No system is perfect — if we ever discover a breach affecting your information, we will tell you.

Children

The app isn't intended for children under 13 and we don't knowingly collect their information. If you believe a child has given us information, email us and we'll delete it.

Changes

If we change this policy we'll update the date at the top, and announce material changes in the app before they take effect.